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Welcome to our Support Documentation!

This wiki is your guide to setup any Basic, Enhanced or Exchange e-mail account.

Here you can find answers to frequent asked support questions and how to troubleshoot common e-mail issues.



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titleGetting Started with Basic Configuration: how to configure a new e-mail address

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pageConfigure a new e-mail address
sortcreationBasic Configuration
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View and update billing and subscription details, download invoices.

* If you haven’t been moved to the new Billing Panel please send a request to support@emailarray.com

Login here using Admin username or signup e-mail.

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titleBilling Panel
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titleAdmin Panel


Add and edit email accounts, aliases, distribution lists, view incoming logs and archive.

Login Log in here using your Admin username (could be the same as your signup e-mail if you didn't specify something else).


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titleWebmail


Your webmail URL depends on your domain name.

See how you can access your Webmail here.


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titleUser Panel


Access advanced settings for your e-mail address: forwards, backups, delivery rules, spam settings, last logins.

Login Log in here with your full e-mail address.


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titleFiles


Your personal drive at Emailarray. Upload, attach, share files from the cloud.

Login Log in here using your Emailarray e-mail address and password.


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titleReseller Super Panel


Create new Admins, change branding for your Reseller account accounts and troubleshoot your customer's mail issues.

Login Log in here with your Super username (could be the same as your signup e-mail if you didn't specify something else).