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Welcome to our Support Documentation!

This wiki is your guide to setup any Basic, Enhanced or Exchange e-mail account.

Here you can find answers to frequent asked support questions and how to troubleshoot common e-mail issues.




PolarisMail is your email hosting provider




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titleGetting Started with Basic Configuration

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pageBasic Configuration
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titleBilling Panel


View and update billing and subscription details, download invoices.

* If you haven’t been moved to the new Billing Panel please send a request to support@emailarray.com

Login here using Admin username or signup e-mail.


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titleAdmin Panel


Add and edit email accounts, aliases, distribution lists, view incoming logs and archive.

Login here using your Admin username (could be the same as your signup e-mail if you didn't specify something else).


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titleUser Panel


Access advanced settings for your e-mail address: forwards, backups, delivery rules, spam settings, last logins.

Login here with your full e-mail address.




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titleFiles


Your personal drive at Emailarray. Upload, attach, share files from the cloud.

Login here using your Emailarray e-mail address and password.


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titleReseller Panel


Create new Admins, change branding for your Reseller account and troubleshoot your customer's mail issues.

Login here with your Super username (could be the same as your signup e-mail if you didn't specify something else).