Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Migrated to Confluence 5.3
Wiki Markup
h1. DNS Configuration

h4. {color:#000000}{*}MX Records{*}{color}

The first step in configuring your DNS is updating your MX records. MX records tell the world which server should receive e-mails destined for your domain, and deliver it to you.

You can usually find the MX records in the same Control Panel you use for managing your DNS. You can safely keep your website hosted with another provider and only use PolarisMail for the e-mail.

You should first remove all other MX records and then add the following, with the specified preference:
|| Name || Preference ||
| mx.emailarray.com |       5 |
| mx2.emailarray.com |      10 |


\\
{note:title=Important}
It is not recommended to create CNAME records within your domain that point to PolarisMail MX records and using those CNAME as your MX records.
{note}

h4. Webmail Record

In order to take advantage of our Branding features, you must configure CNAME records within your domain for the webmail host.

For the *Basic E-mail Service* you must create:
|| CNAME || Forwards to ||
| webmail.<yourdomain.com> | webredirect.emailarray.com |
For the *Enhanced E-mail Service*&nbsp;you must create:
|| CNAME || Forwards to ||
| webmail.<yourdmain.com> | webredirect.emailarray.com |

h4. Autodiscover Records

In order to simplify the configuration of modern e-mail clients such as Outlook and Thunderbird, as well as all your mobile devices, &nbsp;you can now use our Autodiscover & Autoconfig web services to automatically configure these clients. You have to add two *A*&nbsp;records in the DNS for your domain:

h5. Basic and Enhanced Accounts:

|| A record hostname || Points to ||
| autodiscover.<yourdomain.com> | 69.28.212.195 \\ |
| autoconfig.<yourdomain.com> | 69.28.212.195 \\ |

h5. Exchange Accounts:

|| A record hostname || Points to ||
| autodiscover.<yourdomain.com> | 69.172.250.30 \\ |
| autoconfig.<yourdomain.com> | 69.172.250.30 \\ |

h4.
{tip}Visit the "[Support:Autodiscover & Autoconfig]" page for more information{tip}


h4. Mail Server Records (optional)

You can create CNAME records for your domain that point to the various PolarisMail incoming & outgoing servers and also to the admin/user control panels:
|| CNAME || Forwards to ||
| smtp.<yourdomain.com> | smtp.emailarray.com |
| pop.<yourdomain.com> | pop.emailarray.com |
| imap.<yourdomain.com> | imap.emailarray.com |
| cp.<yourdomain.com> | cp.emailarray.com \\ |

h4. SPF Records

You must use the following SPF and Sender-ID records.

*SPF:* v=spf1 include:emailarray.com \-all

h4. DKIM Records

At the moment we don't support DKIM.