Each mailbox is defined as a User in the Admin Control Panel. Here you can manage all of your Users and add new ones, remove or edit any user's settings, as well as login into the User's Control Panel to manage their preferences.
Before adding a new user please
Manage Users
First of all, make sure you have sufficient User quota, which can be checked by clicking on Home, in the top menu bar of your Admin Control Panel.
Adding a User
Go to
Wiki Markup {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}[https://cp.emailarray.com/admin] {link-window}- Click on Users in the top menu bar
- Click on the New User button
- Choose the Domain where you want to add an account from the drop-down list
- Enter the Username to add (only the word before the @ sign)
- Enter the Password. Note: Password must contain at least 8 characters, including upper/lowercase, numbers and a symbol
- [optional] If you have Enhanced Service, select whether you wish to add an Enhanced Account or a Basic Account
- Enter the Name of the user to add, for your control (user´s full name, with spaces)
- Enter the Quota for the user, in Gigabytes (GB). Note that 1024 Megabytes = 1GB. In order to assign 5 gigabytes, simply type 5. To specify 500 megabytes (Half of a gigabyte), specify 0.5
- Click on the button Add New User
Removing a User
Go to
Wiki Markup - Log in using your admin username and password.
- Click on Users in the top menu bar
- Select your domain from the Select Domain drop-down box
- Click on the "-" icon (minus sign) next to the account you wish to remove
- An alert pop up will appear, showing the alias that will be deleted. Click on OK to confirm.
| Note |
|---|
Deleting an account deletes all its e-mails and data. Be careful! |
Editing a User
Go to
Wiki Markup {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}[https://cp.emailarray.com/admin] {link-window}- Click on Users in the top menu bar
- Select your domain from the Select Domain drop-down box
- Click on the pencil icon (edit) next to the user you wish to edit
- You can update the name, password, account type (basic or enhanced) and quota
- Click on Update to save your changes
Logging in as a user
Admins are able to login as a user, making it possible to manage several aspects, such as autoresponder, forwarders, rules, black & whitelist on user level, track e-mails sent by account (in Track deliveries) and so on, which are only available on the user level. End users can login with their respective e-mail addresses directly to the user panelhttp://wiki.polarismail.com/display/Support/User+Features+-+How+To.
Go to
Wiki Markup {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600} [https://cp.emailarray.com/admin|https://cp.emailarray.com/admin] {link-window}- Click on Users in the top menu bar.
- Click on the arrow icon next to the account you wish to login as.