DNS Configuration
MX Records
The first step in configuring your DNS is updating your MX records. MX records tell the world which server should receive e-mails destined for your domain, and deliver it to you.
You can usually find the MX records in the same Control Panel you use for managing your DNS. You can safely keep your website hosted with another provider and only use PolarisMail for the e-mail.
You should first remove all other MX records and then add the following, with the specified preference:
Name |
Preference |
|---|---|
mx0.emailarray.com |
5 |
mx1.emailarray.com |
10 |
Important
It is not recommended to create CNAME records within your domain that point to PolarisMail MX records and using those CNAME as your MX records.
Webmail Record
In order to take advantage of our Branding features, you must configure CNAME records within your domain for the webmail host.
For the Basic E-mail Service you must create:
CNAME |
Forwards to |
|---|---|
webmail.<yourdomain.com> |
webmail.emailarray.com |
For the Enhanced E-mail Service you must create:
CNAME |
Forwards to |
|---|---|
webmail.<yourdmain.com> |
webredirect.emailarray.com |
Mail Server Records (optional)
You can create CNAME records for your domain that point to the various PolarisMail incoming & outgoing servers