Page tree
Skip to end of metadata
Go to start of metadata

Synchronize your iPhone, iPod or iPad

Configuring "Autodiscover & Autoconfig" will simplify the configuration of your mobile device

PolarisMail offers full synchronization of your e-mail, calendar and contacts for your iPhone, iPod and iPad devices through the ActiveSync protocol.

To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.


Fill out the fields as follows:

E-mail:  Your full e-mail address
Domain:  Leave empty
Username:  Your full e-mail address
Password:  Your password
Description:  Account Description

Tap Next

Only follow the next step if Autodiscover is not configured.

The next screen will ask you for your Server.

Unknown macro: {link-window} Click here
in order to generate the proper Server URL that you have to use

SSL must also be enabled


Tap Next

Choose which type or types of data you would like to synchronize: Mail, Contacts, and Calendars. Note that by default, only three days' worth of email is synchronized. To synchronize more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync (server is limited to 30 days at the most, for more than that you need to use search).

Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iOS device is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer


  • No labels