First of all, don't forget to ask your sysadmin to setup autodiscover, as it will make the process of setting up Thunderbird much easier.
Below, step by step according to Outlook version used, which you can usually check when opening Outlook or in the Help menu/About. There's also a web site with generic Outlook setup which can be useful, so you can view screen shots.
Also notice that if this is the first time you open Outlook since its install, a window will immediately pop up asking you to setup your email account. Click yes and proceed and follow our instructions starting with section in which you start typing in your account data.
- Click on the File menu and it shall show you the Info tab
- Click on + Add Account
- Type in your full name, e-mail address and password and click on Next
- Click on Allow when asked about autodiscover.xml
- Click on Finish
Go to Tools -> Account Settings and click on New
Click on Next
Enter the user's full name, his e-mail address and password. Click on Next
Outlook will search for the web service...
Allow autodiscover.emailarray.com/AutoDiscover/AutoDiscover.xml to configure the client.
The account is now configured. Click on Finish
- Access Tools -> E-Mail Accounts
- The E-mail Accounts wizard will open
- Select Add a new e-mail account and click on Next
- Select IMAP (or POP, if you prefer) and click on Next
- Setup Incoming and Outgoing mail server as per our servers & ports page (imap.emailarray.com and smtp.emailarray.com)
- In the username field type in your full e-mail address
- Click on the More Settings button and in the Outgoing Server tab, mark the checkbox for "My outgoing SMTP server requires authentication"
- On the Advanced tab, check ports, for IMAP with SSL checkbox enabled, use port 995 and for SMTP with SSL, use 465
- Click on OK to close configuration windows