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Welcome to our Support Documentation!

This wiki is your guide to setup any Basic, Enhanced or Exchange e-mail account.

Here you can find answers to frequent asked support questions and how to troubleshoot common e-mail issues.



PolarisMail is your email hosting provider




Getting Started with Basic Configuration

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Useful Links


Add and edit email accounts, aliases, distribution lists, view incoming logs and archive.

Log in here using your Admin username (could be the same as your signup e-mail if you didn't specify something else).



Access advanced settings for your e-mail address: forwards, backups, delivery rules, spam settings, last logins.

Log in here with your full e-mail address.





Your personal drive. Upload, attach, share files from the cloud.

Log in here using your e-mail address and password.



Create new Admins, change branding for your accounts and troubleshoot your customer's mail issues.

Log in here with your Super username (could be the same as your signup e-mail if you didn't specify something else).




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