Manage Aliases

An alias lets you create an e-mail address that forwards to a real e-mail account. For example you can create several aliases such as first.name@domain.com and webadmin@domain.com that point to john@domain.com. john@domain.com would be the only mailbox created.

Adding an Alias

Go to the Admin Panel.
Log in using your Admin username and password.
Click on Aliases in the menu bar
Click on the New Alias button
In the Alias field, type the alias (just the part before the at sign)
In the Domain field, select the domain in which you will create an Alias
In the Forward Destination choose Internal if you want to forward to an email address of the same domain or External to forward to any domain. External aliases are limited to 4 per account. After this limit, they count as regular mailboxes.
In the Forwards to field, specify the e-mail account where emails will be sent to for this alias
Click on the button Add Alias

An Alias is a unique e-mail address that has to be unique across your entire domain. No other e-mail account or distribution list may have the same name as the Alias.

If you receive the error "Alias already in use" it means you already have an existing Alias, User, or Distribution List with the same name.

Removing an Alias

Go to the Admin Panel.
Log in using your Admin username and password.
Click on Aliases in the menu bar
Select the domain which has the alias you want to remove, in the drop-down list
Click on the delete icon next to the alias you wish to remove
An alert pop up will appear, showing the alias that will be deleted. Click on Delete to confirm.