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Two-factor authentication, or 2FA as it's commonly abbreviated, adds an extra step to your basic login procedure. Without 2FA, the password is your single factor of authentication: you enter your username and password, then you're done.

With 2FA, you log in to the Admin Panel by entering your username and password and the six-digit code provided by an app installed on your smartphone.

After the latest update of the Admin Panel, you will be prompted to enter the 2FA code in a new pop-up window.

Enable 2FA for the Admin Panel

If you're using this Admin account as credentials for the API, the API login will fail after enabling 2FA. To solve this, create a Sub-Admin with special permissions for the API authentication only.

What you need:

- a smartphone with a 2FA App installed (OTP / 2-Step Verification / 2-Factor Authentication), such as Authy or Google Authenticator.

To enable 2FA for your Admin account:

Log in to the Admin Panel
From the menu, go to Security → 2FA
Update the dropdown Select Status to Enabled. Click on the Save button.

Recheck the requirements: have a 2FA App installed on your phone.

Emailarray Support Wiki > 2FA - Two-factor authentication > Admin Panel - 2FA (Two-factor authentication) - step 1.PNG

Scan the QR code with the installed 2FA App and fill in the generated six-digit code in the Challenge input field.
Click on the Save button before your token expires.

Emailarray Support Wiki > 2FA - Two-factor authentication > Admin Panel - 2FA (Two-factor authentication) - step 2.PNG

Disable 2FA for the Admin Panel

To disable the 2FA for your Admin account:

Log in to the Admin Panel
From the menu, go to Security → 2FA
Update the dropdown Select Status to Disabled. Click on the Save button.

Emailarray Support Wiki > 2FA - Two-factor authentication > Admin Panel - 2FA (Two-factor authentication) - disable.PNG

Insert the token from your 2FA App (such as Authy or Google Authenticator) in the Challenge input field.
Click on the Save button before the token expires.

Emailarray Support Wiki > 2FA - Two-factor authentication > Admin Panel - 2FA (Two-factor authentication) - disable - step 1.PNG

After you see the confirmation message that the 2FA was disabled, you can delete the entry from your 2FA app.