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- What is the difference between Spam and HardSpam folders ?
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- How to backup my email account ?
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What is the difference between Spam and HardSpam folders ?
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We choose to deliver all e-mails destined to a certain user and not use features such as greylisting, which can cause non-delivery of certain messages. The 2 spam folders help to easily spot more obvious spams in Hard spam folder, so that you need to look mostly in the spam folder and not so much inside hard spam.
So you will see two separate folders in WebMail or in your e-mail client (you might need to right click on the account root and sign up to them), Spam and HardSpam (below Spam folder). In HardSpam we place all the Spam messages for which we are very sure of the classification. In Spam we place the messages for which we are less sure. This greatly de-clutters the Spam folder and makes it much more easy to see the contents at a glance.
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