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Welcome to our Support Documentation!

This wiki is your guide to setup any Basic, Enhanced or Exchange e-mail account.

Here you can find answers to frequent asked support questions and how to troubleshoot common e-mail issues.



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titleGetting Started: how to configure a new e-mail address

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titleAdmin Panel


Add and edit email accounts, aliases, distribution lists, view incoming logs and archive.

Log in here using your Admin username (could be the same as your signup e-mail if you didn't specify something else).


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titleWebmail


Your webmail URL depends on your domain name.

See how you can access your Webmail here.


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titleUser Panel


Access advanced settings for your e-mail address: forwards, backups, delivery rules, spam settings, last logins.

Log in here with your full e-mail address.


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titleFiles


Your personal drive. Upload, attach, share files from the cloud.

Log in here using your e-mail address and password.


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titleSuper Panel


Create new Admins, change branding for your accounts and troubleshoot your customer's mail issues.

Log in here with your Super username (could be the same as your signup e-mail if you didn't specify something else).