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What is the difference between Spam and HardSpam folders ?
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We choose to deliver all the messages emails destined for to a certain user in order to minimize the risk of False Positives. This means that a great deal of Spam messages arrive for each user, potentially clogging up his Spam folder and making it very difficult to browse through it when looking for real messages.and not use features such as greylisting, which can cause non delivery of emails. The 2 spam folders help to easily spot more obvious spams in Hard spam folder, so that you need to look, mostly in the spam folder and not so much inside hard spam.
So you will see two separate folders in WebMail or in your e-mail client (you might need to right click on the account root and sign up to them), Spam and HardSpam (below Spam folder)In order to simplify things we have established two separate folders, Spam and HardSpam. In HardSpam we place all the Spam messages for which we are very sure of the classification. In Spam we place the messages for which we are less sure. This greatly de-clutters the Spam folder and makes it much more easy to see the contents at a glance.
You can easily change the threshold at which a message is considered Spam. Learn ?here how to do it.
we choose to deliver all emails destined to a certain user and not use features such as greylisting, which can cause non delivery of emails. The 2 spam folders help to easily spot more obvious spams in Hard spam folder, so that you need to look, mostly the spam folder and not so much hard spam