...
Whitelist
...
/
...
Blacklist
...
an
...
...
address
...
PolarisMail
...
automatically
...
whitelists
...
...
addresses
...
that
...
you
...
communicate
...
with,
...
for
...
your
...
entire
...
domain.
...
For
...
example,
...
within
...
your
...
domain
...
hosted
...
with
...
PolarisMail
...
you
...
have
...
two
...
users:
...
joe@domain.com
...
and
...
amy@domain.com.
...
If
...
joe
...
e-mails
...
mary@hotmail.com
...
,
...
mary@hotmail.com
...
will
...
become
...
whitelisted
...
for
...
both
...
joe
...
and
...
amy.
...
If
...
mary@hotmail.com
...
decides
...
to
...
write
...
to
...
amy@domain.com
...
or
...
joe@domain.com,
...
her
...
...
will
...
get
...
through
...
without
...
being
...
filtered.
...
For
...
more
...
details
...
on
...
this,
...
please
...
see
...
our
...
page
...
about
...
...
...
...
...
...
...
.
You can also manually add an e-mail
...
address
...
to
...
the
...
whitelist
...
or
...
blacklist,
...
as
...
described
...
below.
...
Notice
...
that
...
the
...
best
...
way
...
to
...
add
...
whitelist
...
records
...
is
...
using
...
the
...
Spam
...
reports,
...
as
...
it
...
automatically
...
delivers
...
the
...
...
and
...
adds
...
sender
...
to
...
your
...
whitelist.
...
Our
...
system
...
uses
...
the
...
Sender
...
instead
...
of
...
the
...
From
...
in
...
the
...
...
header,
...
both
...
for
...
blacklist
...
and
...
whitelist,
...
which
...
is
...
automatically
...
done
...
if
...
you
...
authorize
...
e-mails
...
through
...
spam
...
reports.
...
If
...
you
...
enter
...
an
...
...
address
...
manually
...
to
...
your
...
black
...
or
...
whitelist
...
and
...
notice
...
it
...
doesn't
...
work,
...
check
...
the
...
...
header
...
and
...
look
...
for
...
the
...
X-Barracuda-Envelope-From:
...
field,
...
which
...
should
...
be
...
used.
...
Yet
...
another
...
possibility
...
is
...
that
...
the
...
sender
...
might
...
change
...
each
...
time
...
you
...
receive
...
a
...
certain
...
e-mail.
...
In
...
this
...
case,
...
you
...
can
...
use
...
...
to
...
delete
...
undesired
...
messages,
...
based
...
on
...
part
...
of
...
the
...
From
...
header
...
address
...
or
...
subject.
...
Add
...
an
...
...
address
...
to
...
the
...
whitelist
...
- Go
...
- to
Wiki Markup {link-window:https://cp.emailarray.com|type=normal|icon=false|width=1024|height=600}[https://cp.emailarray.com] {link-window}
...
- Log
...
- in
...
- using
...
- your
...
- full
...
...
- address
...
- (
...
- user@domain.com
...
- )
...
- and
...
- current
...
- password.
...
- Pass
...
- your
...
- mouse
...
- over
...
- the
...
- Filtering
...
- menu
...
- and
...
- choose
...
- Blacklist
...
- Make
...
- sure
...
- you
...
- have
...
- the
...
- correct
...
- domain
...
- selected
...
- in
...
- the
...
- pull
...
- down
...
- menu
...
- on
...
- the
...
- left
...
- side
...
- Click
...
- on
...
- the
...
- New
...
- Whitelist
...
- button
...
- In
...
- the
...
- text
...
- field
...
- next
...
- to
...
- Address
...
- ,
...
- enter
...
- the
...
...
- address
...
- you
...
- wish
...
- to
...
- whitelist
...
- Select
...
- whether
...
- you
...
- still
...
- wish
...
- to
...
- check
...
- for
...
- viruses
...
- (
...
- Recommended
...
- !
...
- )
...
- Click
...
- on
...
- the
...
- Add
...
- Whitelist
...
- button
Add an e-mail
...
address
...
to
...
the
...
blacklist
...
- Go
...
- to
Wiki Markup {link-window:https://cp.emailarray.com|type=normal|icon=false|width=1024|height=600}[https://cp.emailarray.com] {link-window}
...
- Log
...
- in
...
- using
...
- your
...
- full
...
...
- address
...
- (
...
- user@domain.com
...
- )
...
- and
...
- current
...
- password.
...
- Pass
...
- you
...
- mouse
...
- over
...
- the
...
- Filtering
...
- menu
...
- and
...
- choose
...
- Blacklist
...
- Make
...
- sure
...
- you
...
- have
...
- the
...
- correct
...
- domain
...
- selected
...
- in
...
- the
...
- pull
...
- down
...
- menu
...
- on
...
- the
...
- left
...
- side
...
- Click
...
- on
...
- the
...
- New
...
- Blacklist
...
- button
...
- In
...
- the
...
- text
...
- field
...
- next
...
- to
...
- Address
...
- ,
...
- enter
...
- the
...
...
- address
...
- you
...
- wish
...
- to
...
- blacklist
...
- Click
...
- on
...
- the
...
- Add
...
- Blacklist
...
- button
Remove an e-mail
...
address
...
from
...
the
...
whitelist
...
or
...
blacklist
...
- Go
...
- to
Wiki Markup {link-window:https://cp.emailarray.com|type=normal|icon=false|width=1024|height=600}[https://cp.emailarray.com] {link-window}
...
- Log
...
- in
...
- using
...
- your
...
- full
...
...
- address
...
- (
...
- user@domain.com
...
- )
...
- and
...
- current
...
- password.
...
- Pass
...
- you
...
- mouse
...
- over
...
- the
...
- Filtering
...
- menu
...
- and
...
- choose
...
- either
...
- Blacklist
...
- or
...
- Whitelist
- Make sure you have the correct domain selected in the pull down menu on the left side
- Click on "-" icon (minus sign) next to the e-mail address you wish to remove