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Two-factor authentication, or 2FA as it's commonly abbreviated, adds an extra step to your basic login procedure. Without 2FA, the password is your single factor of authentication: you enter your username and password, then you're done.

With 2FA, you log in to the Admin Panel by entering your username and password and the six-digit code provided by an app installed on your smartphone. 


After the latest update of the Admin Panel, you will be prompted to enter the 2FA code in a new pop-up window.


Enable 2FA for the Admin Panel


If you're using this Admin account as credentials for the API, the API login will fail after enabling 2FA. To solve this, create a Sub-Admin with special permissions for the API authentication only. 


What you need:

- a smartphone with a 2FA App installed (OTP / 2-Step Verification / 2-Factor Authentication), such as Authy or Google Authenticator.

To enable 2FA for your Admin account:

  • Log in to the Admin Panel
  • From the menu, go to Security2FA
  • Update the dropdown Select Status to Enabled. Click on the Save button.


     



  • Recheck the requirements: have a 2FA App installed on your phone.
  • When ready, click on the Next button.

     


  • Scan the QR code with the installed 2FA App and fill in the generated six-digit code in the Challenge input field.
  • Click on the Save button before your token expires.


     



Disable 2FA for the Admin Panel


To disable the 2FA for your Admin account:

  • Log in to the Admin Panel
  • From the menu, go to Security2FA
  • Update the dropdown Select Status to Disabled. Click on the Save button.

     


  • Insert the token from your 2FA App (such as Authy or Google Authenticator) in the Challenge input field.
  • Click on the Save button before the token expires.


     


  • After you see the confirmation message that the 2FA was disabled, you can delete the entry from your 2FA app.




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