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h1. Manage Whitelists and Blacklists

Besides being able to manually whitelist or blacklist an address for the entire domain, Administrators can also manage the automatic whitelist. The automatic whitelist is a domain-wide whitelist built from the e-mail sending patterns of all your users. It ensures that communication with trusted recipients always goes through without being filtered.


h1. Whitelist / Blacklist an e-mail address

PolarisMail automatically whitelists e-mail addresses that you communicate with, for your entire domain. For example, within your domain hosted with PolarisMail you have two users: joe@domain.com and amy@domain.com. If joe e-mails mary@hotmail.com , mary@hotmail.com will become whitelisted for both joe and amy. If mary@hotmail.com decides to write to amy@domain.com or joe@domain.com, her e-mail will get through without being filtered.

You can also manually add an e-mail address to the whitelist or blacklist.

h4. Add an e-mail address to the whitelist

* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin{link-window}
* Log in using admin username and password.
* Click on *Filters* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* In the text field next to *Add* enter the e-mail address you wish to whitelist
* Select *Whitelist* from the drop down menu
* Select whether you still wish to check for viruses ( Recommended\! )
* Click on *Add*

h4. Add an e-mail address to the blacklist

* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin
{link-window}
* Log in using admin username and password.
* Click on *Filters* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* In the text field next to *Add* enter the e-mail address you wish to whitelist
* Select *Blacklist* from the drop down menu
* Click on *Add*

h4. Remove an e-mail address from the whitelist or blacklist

* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin
{link-window}
* Log in using admin username and password.
* Click on *Filters* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* Click on *Remove* next to the e-mail address you wish to remove

h4. View the automatic whitelist and/or remove items from it

* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin
{link-window}
* Log in using admin username and password.
* Click on *Auto-Whitelist* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* Click on *Remove* next to the e-mail address you wish to remove from the whitelist