Manage Whitelists and Blacklists
Besides being able to manually whitelist or blacklist an address for the entire domain, Administrators can also manage the automatic whitelist. The automatic whitelist is a domain-wide whitelist built from the e-mail sending patterns of all your users. It ensures that communication with trusted recipients always goes through without being filtered.
Whitelist / Blacklist an e-mail address
PolarisMail automatically whitelists e-mail addresses that you communicate with, for your entire domain. For example, within your domain hosted with PolarisMail you have two users: joe@domain.com and amy@domain.com. If joe e-mails mary@hotmail.com , mary@hotmail.com will become whitelisted for both joe and amy. If mary@hotmail.com decides to write to amy@domain.com or joe@domain.com, her e-mail will get through without being filtered.
You can also manually add an e-mail address to the whitelist or blacklist.
Add an e-mail address to the whitelist
- Go to
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- Log in using admin username and password.
- Click on Filters under Manage
- Select the Domain for which you wish to modify the settings
- In the text field next to Add enter the e-mail address you wish to whitelist
- Select Whitelist from the drop down menu
- Select whether you still wish to check for viruses ( Recommended! )
- Click on Add
Add an e-mail address to the blacklist
- Go to
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- Log in using admin username and password.
- Click on Filters under Manage
- Select the Domain for which you wish to modify the settings
- In the text field next to Add enter the e-mail address you wish to whitelist
- Select Blacklist from the drop down menu
- Click on Add
Remove an e-mail address from the whitelist or blacklist
- Go to
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- Log in using admin username and password.
- Click on Filters under Manage
- Select the Domain for which you wish to modify the settings
- Click on Remove next to the e-mail address you wish to remove
View the automatic whitelist and/or remove items from it
- Go to
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- Log in using admin username and password.
- Click on Auto-Whitelist under Manage
- Select the Domain for which you wish to modify the settings
- Click on Remove next to the e-mail address you wish to remove from the whitelist