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- after having installed Google Authenticator, also install the Barcode scanner which it recommends when accessing it.
How to get it working - Admin panel:
- Login to https://cp.emailarray.com/admin
- Edit the account in which you want to permit 2fa, by clicking on the edit icon (pencil) and choose Allowed in the Two Factor Auth pull-down menu.
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If you want to permit 2fa for all of your user accounts, please contact us at support@polarismail.com informing the domain(s). |
How to get it working - User panel:
- Now log to the user panel, at https://cp.emailarray.com using your regular e-mail address, the one which you allowed 2fa.
- On the top menu, click on 2Factor Auth and set the Status pull-down menu to Enabled, then click on Save.
- You will see a pop-up informing the next steps, which involve scanning a QR Code using your phone's Barcode scanner, so we can deliver news codes constantly via the Google Authenticator app.
Once that's done and 2FA is enabled, you can set the duration for which the code is valid (timeout): from as short as 30 seconds to as long as 10 minutes. Notice that, if your IP doesn't change and you remain logged on, you do not need to reauthenticate. It's necessary only if you logout and logon again.
There's also a section where you can also add known IPs, so that you don't need 2factor authentication when logging in from your home, for example.
Remember that, next time you access the e-mail account where you setup 2fa, in the password field, you have to add your 6 digits code at the end of your password. This is also required for the user control panel.
a 2FA App installed (OTP / 2-Step Verification / 2-Factor Authentication), such as Authy or Google Authenticator.
To enable 2FA for your Admin account:
- Log in to the Admin Panel
- From the menu, go to Security → 2FA
- Update the dropdown Select Status to Enabled. Click on the Save button.
- Recheck the requirements: have a 2FA App installed on your phone.
- When ready, click on the Next button.
- Scan the QR code with the installed 2FA App and fill in the generated six-digit code in the Challenge input field.
- Click on the Save button before your token expires.
Disable 2FA for the Admin Panel
To disable the 2FA for your Admin account:
- Log in to the Admin Panel
- From the menu, go to Security → 2FA
- Update the dropdown Select Status to Disabled. Click on the Save button.
- Insert the token from your 2FA App (such as Authy or Google Authenticator) in the Challenge input field.
- Click on the Save button before the token expires.
- After you see the confirmation message that the 2FA was disabled, you can delete the entry from your 2FA app.
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