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Set Spam filter preferences

The Spam filter preferences can be found at this location:

  • Go to https://cp.emailarray.com
  • Log in using your full e-mail address ( user@domain.com ) and current password.
  • Click on Filters in the left menu

What's the difference between Spam and HardSpam ? Click here to find out

The options are:

Accept e-mail from:

  • Everyone, Whitelist & Address book: This is the default option and lets all messages reach your Inbox
  • Whitelist & Address book: This option only allows messages present in your Whitelist & Address book to reach your Inbox

Spam delivery: this controls what happens to messages which are identified as Spam

  • Quarantine Messages: Places the Spam messages in the Spam folder
  • Deliver to Inbox: Delivers the Spam messages to the Inbox
  • Delete: Deletes the Spam messages

Filter sensitivity: The filtering system can be adjusted on a scale from 1 to 10, with 10 being the most restrictive while 1 is the most permissive. We find that the default setting of Regular Sensitivity is just right for most users.

Keep Spam for: How many days to keep the Spam messages in your Spam folder

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