What is the difference between Spam and HardSpam folders ?
What is the difference between Spam and HardSpam folders ?
We choose to deliver all the messages destined for a certain user in order to minimize the risk of False Positives. This means that a great deal of Spam messages arrive for each user, potentially clogging up his Spam folder and making it very difficult to browse through it when looking for real messages.
In order to simplify things we have established two separate folders, Spam and HardSpam. In HardSpam we place all the Spam messages for which we are very sure of the classification. In Spam we place the messages for which we are less sure. This greatly de-clutters the Spam folder and makes it much more easy to see the contents at a glance.
You can easily change the threshold at which a message is considered HardSpam. Learn ?here how to do it.