- How many e-mails can I send per day ?
- How many recipients can I send to in one message ?
- What is the difference between Spam and HardSpam folders ?
How many e-mails can I send per day ?
PolarisMail enforces a limit of 300 e-mails per day. The primary reason is to limit the potential damage caused by computers infected with spam-sending trojans. After 300 e-mails have been sent from your account, you will receive the following error message when attempting to send further messages:
462 Daily send limit reached. Please try again tomorrow
If you need to send more than 300 messages per day as part of your regular operation, please contact us at : support@polarismail.com
How many recipients can I send to in one message ?
You can address up to 120 recipients in one single e-mail message. If you add more than this number, you will receive the following error:
551 sorry, maximum number of recipients reached
What is the difference between Spam and HardSpam folders ?
We choose to deliver all the messages destined for a certain user in order to minimize the risk of False Positives. This means that a great deal of Spam messages arrive for each user, potentially clogging up his Spam folder and making it very difficult to browse through it when looking for real messages.
In order to simplify things we have established two separate folders, Spam and HardSpam. In HardSpam we place all the Spam messages for which we are very sure of the classification. In Spam we place the messages for which we are less sure. This greatly de-clutters the Spam folder and makes it much more easy to see the contents at a glance.
You can easily change the threshold at which a message is considered HardSpam. Learn ?here how to do it.