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Two-factor authentication, or 2FA as it's commonly abbreviated, adds an extra step to your

basic login procedure. Without 2FA, the password is your single factor of authentication: you enter your username and password, then you're done.

With 2FA, you

log in to the Webmail by entering your username and password

and the six-digit code provided by an app installed on your smartphone. 

1. Enable 2FA for your mailbox

What you need:

- a smartphone with a 2FA App installed (OTP / 2-Step Verification / 2-Factor Authentication), such as Authy or Google Authenticator.

To enable 2FA for your e-mail address:

• Log in to the User Panel
• From the menu, go to 2-Factor Auth

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• Update the dropdownStatus to Enabled. Click on the Save button.

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• Recheck the requirements: have a 2FA App installed on your phone, such as Authy or Google Authenticator
• When ready, click on the Next button

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• Scan the QR code with the installed 2FA App and fill in the generated six-digit code in the Challenge input field.
• Click on the Save button before your token expires. It is always better to wait for the app to generate a fresh token, so you have enough time before it expires.
• You have enabled 2FA, and you will be prompted to fill in the token every time you log in using Webmail. 

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2. Disable 2FA for your mailbox

To disable 2FA for your e-mail address:

• Log in to the User Panel
• From the menu, go to 2-Factor Auth

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• Update the dropdownStatus to Disabled. Click on the Save button.

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• Insert the token from your 2FA App (such as Authy or Google Authenticator) in the Challenge input field.
• Click on the Save button before the token expires. It is always better to wait for the app to generate a fresh token, so you have enough time before it expires.
• After you see the confirmation message that the 2FA was disabled, you can delete the entry from your 2FA app.

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